Category: Entrepreneurship Page 1 of 2

The Bankruptcy Paradox: Why Financial Failure Often Creates Millionaires

When Catherine lost everything in 2008, filing for bankruptcy after her small business collapsed under the weight of the financial crisis, she didn’t realize she had just significantly increased her odds of becoming a millionaire. Yet a decade later, her net worth exceeded $2.3 million—a transformation that exemplifies what financial researchers call “the bankruptcy paradox.”

This counterintuitive pattern—where complete financial failure becomes the catalyst for extraordinary future success—appears repeatedly in wealth creation studies but remains largely unexamined in mainstream financial discourse. The statistics are striking: individuals who have previously experienced bankruptcy are nearly three times more likely to eventually accumulate seven-figure net worth compared to demographically identical individuals who never face financial collapse.

This pattern challenges our fundamental narratives about financial success and failure. We typically view bankruptcy as a terminal financial event—the point where wealth creation ends rather than begins. Yet for a significant subset of bankruptcy filers, it represents something entirely different: a transformative psychological and practical reset that enables wealth building on an entirely new foundation.

Understanding this paradox requires examining the unique psychological and practical changes bankruptcy often catalyzes:

Psychological Recalibration

For many, bankruptcy eliminates the paralyzing fear of financial ruin. Once you’ve actually experienced your worst financial nightmare and survived, money anxiety often diminishes dramatically. This fear reduction enables rational financial decision-making previously blocked by emotional responses.

Catherine describes this shift: “Before bankruptcy, I was constantly paralyzed by financial anxiety, making desperate moves to avoid failure. After bankruptcy, that fear was gone—I’d already faced the worst. This emotional freedom let me make calculated risks with clarity I never had before.”

This psychological reset often triggers what researchers call “post-traumatic growth”—a profound values recalibration that follows significant life disruption. Bankruptcy survivors frequently report complete transformation in their relationship with money, materialism, and status markers. They develop financial values focused on security, sustainability, and true wealth building rather than consumption or external validation.

Skills Development Under Pressure

Bankruptcy creates extreme conditions that forge rare financial skills. Operating with damaged credit, limited resources, and heightened scrutiny forces the development of exceptional cash management capabilities, negotiation skills, and resource optimization strategies that most people never develop in normal financial circumstances.

“When you can’t use credit and have limited cash, you develop different muscles,” explains Michael, whose post-bankruptcy journey took him from financial devastation to an eight-figure business. “I learned to negotiate everything, manage cash flow with extreme precision, and evaluate opportunities based solely on fundamentals rather than optimistic projections.”

These hard-earned skills provide significant competitive advantage when applied in more favorable circumstances after financial recovery. The bankruptcy survivor often possesses financial capabilities and perspectives that others never develop without similar crucible experiences.

Elimination of Unsustainable Structures

For many, bankruptcy functions as a forced unburdening from fundamentally unsustainable financial structures. Debt obligations, lifestyle commitments, business models, and financial patterns that were mathematically destined for eventual collapse are eliminated in one decisive reset.

While painful in the moment, this clearing of financial deadwood creates possibility for rebuilding on more sustainable foundations. Many bankruptcy millionaires report that their previous financial trajectory had no viable path to genuine wealth—they were trapped in high-income, high-expense cycles that created apparent success without actual wealth accumulation.

Network Reconfiguration

Perhaps most significantly, bankruptcy often forces complete reconstruction of social and professional networks. Research consistently shows that our financial behaviors are heavily influenced by our reference groups—we naturally calibrate spending, saving, and investment behaviors to match those in our immediate social circles.

Financial collapse frequently necessitates leaving social environments that encouraged destructive financial patterns. This network disruption, while initially traumatic, creates opportunity to deliberately construct new reference groups that support wealth-building behaviors rather than undermining them.

Practical Path Implementation

The bankruptcy paradox isn’t merely interesting sociology—it offers practical insights for wealth creation regardless of whether you’ve experienced financial collapse:

  1. Conduct a simulated bankruptcy review: Periodically analyze which aspects of your current financial structure would be eliminated if you were forced to rebuild from zero. These vulnerable elements often represent the greatest barriers to wealth accumulation.

  2. Implement strategic resets without crisis: The wealth-building advantages of bankruptcy can be captured voluntarily through deliberate restructuring of unsustainable obligations without awaiting forced liquidation.

  3. Develop financial skills through artificial constraints: Deliberately operating with self-imposed resource limitations can build the same capabilities bankruptcy survivors develop under pressure.

  4. Audit your financial reference group: Evaluate whether your social and professional networks predominantly model wealth-building behaviors or consumption-oriented patterns.

  5. Practice post-traumatic growth without the trauma: Intentionally reassess material values and financial priorities without requiring actual financial collapse as the catalyst.

The bankruptcy paradox reveals something profound about wealth creation: often the greatest barrier to financial success isn’t external circumstance but embedded patterns in our financial architecture, behavior, and psychology. Bankruptcy forces reconstruction of these elements, creating space for something entirely new to emerge.

This doesn’t mean bankruptcy should be courted as a strategy—the process remains painful, restrictive, and carries significant long-term consequences for many. But understanding why it sometimes creates millionaires helps identify which aspects of our current financial paradigm might be secretly undermining our wealth creation potential.

The most valuable lesson may be this: sometimes what appears to be financial devastation is actually the necessary clearing for unprecedented growth. The question isn’t whether you’ve experienced bankruptcy, but whether you can capture the clarifying power of complete reset without requiring financial collapse to initiate the process.

The Millionaire Janitor: What We Get Wrong About Wealth Building

Ronald Read lived an unremarkable life by conventional standards. He worked as a gas station attendant and then a JCPenney janitor in Brattleboro, Vermont. He drove a used Toyota, lived in a modest house, and wore flannel shirts held together with safety pins. His neighbors saw him as the quintessential blue-collar worker, getting by but certainly not thriving in America’s competitive economy.

When Read died in 2014 at age 92, he shocked his community and made national headlines when his estate revealed an $8 million fortune. The janitor had outperformed most professional investors through decades of disciplined saving and simple, consistent investing in blue-chip dividend stocks.

Read’s story isn’t an anomaly. It exemplifies a pattern repeated across countless “secret millionaires” who build substantial wealth despite modest incomes—a pattern that contradicts nearly everything our culture teaches about wealth accumulation.

Our financial media ecosystem bombards us with messages suggesting wealth comes from:

  • Discovering the next hot investment opportunity
  • Implementing sophisticated investment strategies
  • Following charismatic financial gurus
  • Timing market cycles
  • Pursuing high-status, high-income careers
  • Leveraging debt to accelerate wealth building

Yet the empirical evidence reveals a different reality. Analysis of first-generation millionaires consistently shows that sustainable wealth typically comes from:

  1. Extreme Savings Rates While financial advisors typically recommend saving 10-15% of income, most self-made millionaires with modest incomes save 30-50%. This dramatically outweighs investment return differences over time.

Consider this mathematical reality: Someone earning $50,000 annually who saves 50% will accumulate more wealth than someone earning $100,000 who saves 10%, regardless of investment returns. The savings rate is the dominant variable in the wealth equation for most income levels.

  1. Extended Time Horizons The true secret of Read and others like him isn’t market-beating returns—it’s extraordinary patience. He invested consistently for over 65 years, allowing compounding to work its full mathematical magic.

At a 10% average annual return, $1,000 becomes $1,610 after 5 years—not particularly impressive. But that same $1,000 grows to $117,390 after 50 years. The wealth creation happens in the later decades, yet most investors focus exclusively on short-term results.

  1. Lifestyle Stability Perhaps the most overlooked aspect of wealth building is resistance to lifestyle inflation. Secret millionaires typically maintain stable living standards regardless of income increases, creating an expanding gap between earnings and expenses that accelerates wealth accumulation.

This pattern appears consistently in research on first-generation wealth builders. While their income might increase 3-5 times over a career, their core lifestyle expenses often rise only 20-30%, with the difference flowing directly into investments.

  1. Investment Simplicity Contrary to the financial industry’s emphasis on sophistication, most self-made millionaires with modest incomes utilize remarkably simple investment approaches—often basic index funds or diversified blue-chip stocks held for decades with minimal trading.

This simplicity confers significant advantages: lower costs, fewer behavioral mistakes, reduced tax consequences, and minimal time commitment. The mathematical advantage of this approach compounds over time, particularly when combined with high savings rates.

  1. Identity Independence Perhaps most fundamentally, financial overachievers like Read separate their identity and social status from their consumption patterns. They remain indifferent to the implied social hierarchy of brands, experiences, and possessions that drive much discretionary spending.

This psychological independence creates immense financial leverage. By redirecting status-seeking expenses toward investments, they effectively convert zero-return social positioning into wealth-generating assets.

The most profound aspect of Read’s story isn’t how he invested, but how these principles worked synergistically. His high savings rate meant substantial capital deployment. His simple, low-cost investment approach minimized drags on performance. His extended time horizon allowed full compounding. His lifestyle stability prevented wealth leakage. His psychological independence from consumption-based status protected his strategy from social pressures.

None of these principles required exceptional intelligence, insider knowledge, or statistical outlier income. They required something simultaneously simpler and more difficult: behavioral consistency that defied prevailing cultural norms over decades.

This reality presents both challenge and opportunity. The challenge: wealth building for most people isn’t primarily a knowledge problem but a behavior problem. The opportunity: true wealth remains accessible regardless of income level or professional status for those willing to adopt counter-cultural financial patterns.

Financial education that focuses exclusively on investment tactics while ignoring these behavioral foundations addresses the least important aspects of wealth building for most people. It’s equivalent to teaching advanced piano theory to someone who hasn’t yet developed the discipline to practice scales—technically accurate but practically irrelevant.

The financial services industry has limited incentive to emphasize these realities. There’s minimal profit in advising people to save half their income, ignore financial media, invest simply, and hold forever. The business model depends on activity, complexity, and continuous engagement—precisely what successful wealth builders like Read typically avoid.

Perhaps the most empowering aspect of Read’s story is how it democratizes wealth building. The janitor with an eighth-grade education outperformed most PhDs on Wall Street not through privileged knowledge but through behavioral advantage. That same opportunity remains available to anyone willing to embrace similar principles.

The question isn’t whether you can build wealth—Read and countless others have demonstrated that’s possible from nearly any starting point. The question is whether you’re willing to adopt the behaviors that make it inevitable.

Emotional Investing: Why Your Feelings Are Your Portfolio’s Worst Enemy

When Mark, a typically rational software engineer, liquidated his entire retirement portfolio in March 2020 as the pandemic crashed markets worldwide, he wasn’t making a calculated financial decision. He was responding to a primal emotional impulse—fear. By the time he cautiously reentered the market eight months later, he had missed a 45% recovery rally, potentially costing him hundreds of thousands in long-term retirement funds.

Mark’s story isn’t unusual. It represents one of the most well-documented yet persistently ignored realities in finance: our emotions are often our portfolio’s worst enemy, systematically undermining returns through predictable psychological patterns that feel rational in the moment but prove devastating over time.

The data tells a sobering story. While the S&P 500 delivered an average annual return of 10.2% from 2001-2020, the average equity fund investor earned just 5.4% annually during the same period. This gap—often called the “behavior gap”—represents the massive cost of emotional decision-making. That seemingly small difference compounds dramatically: $10,000 growing at 10.2% for 30 years becomes $180,000, while the same amount growing at 5.4% reaches only $48,000.

Why does this persistent gap exist despite widespread financial education? The answer lies in the mismatch between our evolutionary psychology and modern financial markets.

Our brains evolved to detect patterns, seek safety, and respond quickly to threats—traits that served our ancestors well when avoiding predators but create systematic errors in financial contexts. Several emotional patterns consistently sabotage investor returns:

Loss Aversion: Psychological research shows we feel the pain of losses approximately twice as intensely as the pleasure of equivalent gains. This asymmetry creates a powerful bias toward avoiding losses rather than maximizing gains, often leading to selling promising investments after short-term declines while holding underperforming assets that never recover.

Recency Bias: We instinctively overweight recent events when making predictions, causing us to project current trends indefinitely into the future. This explains both panic selling during downturns and irrational exuberance during bull markets, with investors consistently buying high and selling low—the opposite of successful investing strategy.

Confirmation Bias: Once we form an investment thesis, we naturally seek information confirming our existing beliefs while discounting contradictory data. This creates dangerous blindspots, like ignoring fundamental weakness in beloved stocks or dismissing genuine opportunities that don’t match our narrative.

Herd Mentality: As social creatures, we find comfort in group consensus and instinctively fear isolation. This manifests financially as performance chasing—investing in whatever performed well recently because “everyone else is doing it”—typically ensuring entry at peak prices just before reversals.

Overconfidence: Multiple studies show that 74% of drivers consider themselves above-average—a statistical impossibility. This same overconfidence appears in investing, with individuals consistently overestimating their ability to pick winners, time markets, and evaluate information better than others.

The financial industry, whether deliberately or not, exploits these psychological vulnerabilities. Media headlines amplify emotional triggers with apocalyptic scenarios during downturns and euphoric projections during upswings. Investment platforms gamify trading, encouraging frequent activity despite overwhelming evidence that higher trading frequency correlates with lower returns. Even well-meaning financial advisors sometimes reinforce emotional biases to retain clients rather than challenging flawed thinking.

Recognizing these emotional patterns is necessary but insufficient for improvement. The most successful investors implement systematic countermeasures that specifically target emotional vulnerabilities:

  1. Automated Investment Systems: Pre-commitment to regular investment regardless of market conditions, removing emotional decision points entirely
  2. Investment Policy Statements: Written guidelines establishing rules for buying, selling, and rebalancing before emotional situations arise
  3. Decision Journals: Documenting investment rationales and expected outcomes to enable objective review of decision quality separate from outcomes
  4. Media Diets: Deliberately limiting exposure to financial news, particularly during market extremes
  5. Designated Decision Days: Scheduling portfolio reviews at regular intervals rather than responding to market events
  6. Strategic Accountability: Partnering with advisors specifically tasked with challenging emotional decisions

These mechanisms create distance between immediate emotions and investment actions, allowing rational analysis to override emotional impulses. The investors who implement such systems consistently outperform their peers—not because they’re smarter or more knowledgeable, but because they’re better at managing their psychological vulnerabilities.

Perhaps the most powerful approach involves reframing market volatility entirely. Rather than viewing market declines as threats to be avoided, disciplined investors recognize them as natural features of functioning markets that create opportunity. This perspective shift transforms the emotional experience of investing from fear to cautious optimism.

The ultimate irony is that investment success requires us to act counterintuitively—buying when our instincts scream “danger” and maintaining discipline when everything feels safe. This psychological challenge, more than any technical knowledge of finance, separates successful investors from the perpetually disappointed.

As Warren Buffett famously observed, “The most important quality for an investor is temperament, not intellect.” The investors who recognize and manage their emotional responses don’t just achieve better financial outcomes—they experience less stress, greater confidence, and more consistent progress toward their goals.

The question isn’t whether emotions will influence your investing—they will. The question is whether you’ll let them operate unchecked or implement systems to harness their energy while protecting yourself from their worst excesses. Your financial future may depend on the answer.

The Silent Wealth Killers: Everyday Financial Drains You’re Ignoring

In the pursuit of financial independence, we often focus on the grand strategies—investing in the right stocks, maximizing our 401(k) contributions, or hunting for the perfect real estate opportunity. Yet while we’re occupied with these big-picture moves, insidious wealth killers operate quietly in the background, draining our financial potential one small transaction at a time.

These silent wealth killers aren’t dramatic or obvious. They’re the financial equivalent of a slow leak—barely noticeable in isolation but devastating in aggregate. What makes them particularly dangerous is how easily they disguise themselves as normal, acceptable parts of modern financial life.

Consider the subscription creep phenomenon. What begins as a single streaming service gradually expands into a portfolio of monthly subscriptions—streaming video, music, news, productivity apps, meal kits, clothing boxes, and specialized services for every interest. Individually, each might seem reasonable at $9.99 or $14.99 per month. Collectively, they can silently extract hundreds of dollars monthly from your accounts.

A recent financial behavior study found that the average American vastly underestimates their subscription spending by 143%. When asked to estimate monthly subscription costs, most participants guessed around $80, while their actual spending averaged $193. That’s a $1,356 annual difference between perception and reality.

Equally pernicious is the banking fee ecosystem that most consumers have been conditioned to accept. Maintenance fees, ATM charges, overdraft penalties, foreign transaction surcharges, and wire transfer costs aren’t just annoying financial speed bumps—they’re systematic wealth transfers from your accounts to financial institutions. The average American household pays $329 annually in bank fees, with that figure nearly doubling for those who occasionally overdraft.

Consider this stark reality: $329 invested annually for 30 years at a modest 7% return would grow to approximately $33,000. That’s a decent car or a significant portion of a college education, sacrificed to fees that could be largely avoided through more attentive financial management.

Perhaps the most insidious wealth killer lurks in our everyday shopping habits. The convenience premium—paying significantly more for essentially the same products or services due to laziness, poor planning, or status-seeking—silently erodes wealth building potential. This manifests as:

  • Paying 300% markup for coffee shop visits versus brewing at home
  • Last-minute grocery shopping at convenience stores versus planned trips to lower-cost supermarkets
  • Impulse purchases triggered by strategic store layouts and digital marketing
  • Brand loyalty without price comparison
  • Delivery fees and surcharges for minor conveniences

The financial impact of these convenience choices compounds dramatically over time. Someone who spends $5 daily on coffee shop visits versus $0.50 for home-brewed coffee isn’t just spending $4.50 extra daily—they’re sacrificing over $46,000 across 20 years, assuming that money had been invested with modest returns.

Impulse purchasing presents another particularly dangerous wealth killer because it operates at the intersection of emotion and sophisticated marketing science. Retailers and online platforms have perfected psychological triggers that bypass rational decision-making, leading to unplanned spending that feels good momentarily but creates no lasting value.

The average American makes three impulse purchases weekly, totaling approximately $5,400 annually. For perspective, that’s enough to fully fund a Roth IRA for most eligible participants, potentially growing to $500,000 or more over a 30-year career with consistent contributions.

These wealth killers share a common trait: they rely on financial autopilot—the tendency to make recurring financial decisions with minimal conscious thought. Breaking free requires developing systems that introduce friction and consciousness into these transactions:

  1. Conduct a subscription audit quarterly, requiring each service to justify its continued cost
  2. Configure automatic alerts for any transaction under $20, bringing consciousness to small purchases
  3. Implement a 24-hour rule for non-essential purchases
  4. Switch to financial institutions that minimize or eliminate common fees
  5. Pre-commit to specific shopping parameters before entering stores or browsing online
  6. Calculate the “true hourly cost” of convenience purchases (your hourly wage versus time saved)

Perhaps most importantly, recognize that these wealth killers aren’t just financial issues—they’re often manifestations of deeper psychological patterns. The person who consistently pays convenience premiums may be overvaluing their time or avoiding discomfort. The subscription hoarder might be seeking identity validation through consumption. The impulse shopper could be using purchases as emotional regulation.

Addressing these underlying patterns often yields benefits beyond financial improvement. Many people report greater overall satisfaction when they reduce unconscious spending, as it typically leads to more intentional choices aligned with deeper values.

The battle against wealth killers isn’t about deprivation—it’s about consciousness. By bringing awareness to these silent drains and implementing systems to manage them, you reclaim not just money but agency over your financial future. And unlike many financial strategies that require substantial capital to implement, fighting wealth killers is accessible to everyone, regardless of income or net worth.

What silent wealth killers are operating in your financial life right now? The answer might reveal your greatest opportunity for financial transformation.

Understanding and Protecting Against Identity Theft in the Digital Age

Understanding and Protecting Against Identity Theft in the Digital Age

With the transition to a digital world, the possibility of identity theft has become more prevalent than ever. It is crucial to understand the possible risks and take appropriate steps to protect personal information in order to have digital security.

Recognizing the Threats

Identity theft is the act of using personal information without authorization for fraudulent purposes. It can go from credit card fraud to complete impersonation. Cybercriminals use different methods, such as phishing, hacking, and malware to get confidential information. The recognition of these dangers is the first step to protection.

Safeguarding Personal Information

Identity theft prevention requires constant vigilance and active security measures. This includes creating strong, unique passwords for different accounts, using two-factor authentication, and being careful about sharing personal information online. You should also regularly monitor your financial statements and credit reports for any unauthorized activity.

Utilizing Security Tools

Employing technology may significantly improve personal data protection. Antivirus software, firewalls, and secure Wi-Fi connections are indispensable in the battle against identity theft. In addition, services that provide real-time alerts on credit activity can offer an additional level of security.

Responding to Identity Theft

If identity theft occurs, quick action is needed. This includes contacting financial institutions to report the fraud, filing a report with the relevant authorities, and possibly freezing credit to prevent further misuse. Taking immediate action can limit the effect of identity theft, but the recovery process can still be lengthy.

In the digital age, identity theft is a widespread danger that demands constant vigilance and preventive actions to fight against. Through awareness of the risks, protection of personal information, use of security tools, and knowing what to do if identity theft happens, individuals can greatly decrease their risk and save their digital well-being.

Sba Tom Leydiker

Applying For A Small Business Loan

Achieving your vision for your small business requires substantial preparation and funds. Capital is highly needed in establishing the small business as well as financing its initial stages of operation before the business realizes financial stability. It is, therefore, highly recommendable to consider applying for a small business loan. The process of applying for the loan involves five simple steps, which, once correctly followed, will highly likely increase your chances of success.

Evaluating Your Needs

The first thing to do before applying for a small business loan is to assess your small business’ needs, mainly focusing on why you need to obtain the loan. Most small business loan requirements fall into four main categories. These include the need to finance the startup process of your business, catering for day-to-day expenses within the business, achieving and realizing business growth, and having a financial safety cushion for your business.

Determining The Right Type of Loan

The second step involves deciding the correct type of loan that your business needs. Depending on the need you want to fulfill in your business, there are different types of business loans and sources of capital for small businesses available in the market. Among those include, loans offered by the Small Business Administration, business line of credit, invoice financing, personal loans, merchant cash advance, and micro-loans.

Choosing The Right Small Business Lender

The third step in the process involves selecting a suitable small business lender. The market is awash with multiple small business lenders, including banks, micro-lending institutions, online lenders, and government institutions. When choosing the right small business lender, you should emphasize on determining the minimum requirements and the annual percentage rate of the loan offered.

Establish If You Are Qualified

After choosing the right lender for your small business, you should then move to determine whether you are eligible for a loan with the institution of your choice. Among the crucial factors that determine your eligibility for a small business loan include your credit score, your business’s financial profile or history, and the business’s internal asset-base.

Gathering The Documents And Applying

The last step involves obtaining the necessary documents that are required for your business to qualify for the loan. Among the critical documents that different lending institutions need include business and personal tax return certificates, bank statements, financial statements, and legal documents.

College Grads Tom Leydiker

Investing For New College Graduates

Recent college grads are known for the massive amounts of debt they’ve taken on. They go to school for four or more years, and they hopefully have a degree to go with their nice monthly bill. Investing is usually one of the last things on the minds of recent college grads. Yet, because of the ability of money to grow into massive amounts the longer it’s invested, immediately after college is the best time to start investing. Here are a couple of great ways new college graduates can get started investing.

Smartphone Apps

It may seem like a smartphone app would be a strange place to start investing, but nothing could be further from the truth. Recent apps like Stash and Acorns allow investors to automatically save small amounts of money without much in the way of forethought. Stash allows for regular or periodic investments taken from a bank account. Both Stash and Acorns allow would-be investors to round up purchases and save the spare change in an investment account. Stash has a broader array of investments available while Acorns focuses on just a few funds that are intended to meet certain goals based upon a new grad’s risk profile.

Workplace Retirement Plans

Another great option that is open to many new grads who have jobs is a workplace retirement plan. These are great options because they offer tax-deferred savings. This means that new grads will pay less in taxes, which also means they will keep more of their money to pay off student loan debt while saving. Another great benefit of saving in a work-based retirement plan like a 401(k) is the matching funds that employers will frequently offer. Through workplace 401(k) matching funds, it’s possible to supercharge returns with no additional effort. Many employers will offer a dollar-for-dollar match up to a certain percentage of an employee’s pay. A common percentage is 6 percent. With a dollar-for-dollar match, an employee would effectively be savings 12 percent of his or her salary each year while only cutting their pay by 6 percent.

Even with student loan debt, it is not impossible to save for retirement. Through apps like Stash or Acorns and workplace retirement plans that allow for automatic savings, new grads can begin building their nest eggs. The perfect time to get started is the present.

Small Business Tom Leydiker

Why Small Businesses Have an Advantage with Customer Service

Small businesses are springing up all over the country. Small business owners often believe that they are at a disadvantage when compared to larger enterprises, however, small businesses tend to have an advantage as it pertains to customer service. The following factors contribute to small businesses providing great customer service.

More Efficient Point-of-sale Systems

Customers want their purchases to be quick and simple. Point-of-sale systems like Vend and Square allow for ease of use. In addition, restauranteurs that use TOS services such as TouchBistro are able to take orders and check customers out quickly and efficiently. This type of service allows customers to split checks and ensure accuracy when ordering. Customers truly enjoy these services and are more likely to return to an establishment when they have a positive first experience.

Personal Attention

Small business owners are more likely to have compassion for customers and handle their needs with care and concern. This is the opposite of larger businesses that tend to rely heavily on standard operating procedures that don’t take into consideration the unique circumstances of each customer. Small businesses are also more likely to understand the needs of their customers because they take the time to understand the products and services that are important to the customer. This more personal type of customer service is attractive and makes people more at ease when patronizing a small business.

Solutions that Can be provided by Phone

When dealing with large businesses, customers are often relegated to speaking with automated voice systems when seeking solutions for customer service issues. However, a small business usually has a person on the other end of the line who is able to provide real-time solutions to any problem a customer will encounter. Having the ability to discuss issues on the phone saves the customer time and reassures them that the business can be trusted.

Overall, the ability of a small business to provide excellent customer service will determine the success of that enterprise. People who own small businesses should take into consideration the aforementioned factors when designing a customer service strategy. Implementing a robust point-of-sale system and providing customers a personalized experience are key components of good customer service. Additionally, providing efficient phone service assist in easing customer worries. Each of these factors gives small businesses the edge over larger enterprises.

Cities For Investors Tom Leydiker

Cities To Seek Investors

Global city investment profiles vary from country to country and from city to city. Entrepreneurs targeting establishing business startups should look for the right investment ecosystem where their entrepreneurial creations and ideas can be easily realized. For such aspiring entrepreneurs, establishing contacts with investors who can finance their businesses is an important part of the process of setting of the entrepreneurial career. In such cases, business networking platforms are highly important as they give an entrepreneur an opportunity to meet investors with different aspirations, missions, and visions. Here are some of the global cities where entrepreneurs can find enthusiastic investors.

New York City

The city of New York is abuzz with capital. It hosts investors with high capital power and is home to some of the fastest growing companies. New York is also home to some of the important technologies that can help power up entrepreneurship. Investors enthusiastic to put their money into new inventions are therefore in plenty in New York.

San Francisco

The city of San Francisco is home to Silicon Valley, one of America’s richest conglomerations of entrepreneurs and investors. San Francisco attracts a rich wealth of ecosystem of entrepreneurs and investors. In particular, the city provides aspiring entrepreneurs who have new visions for revolutionary ideas the opportunity to meet potential investors.

London

According to City Lab and Pitchbook, London is ranked as the 8th most venture capital city around the world. London’s investment and startup spirit are therefore quite high in ways that have attracted new investors who have a liking for technological startups.

Santiago

The city of Santiago in Chile is famed for being home to startups that are otherwise backed by the government and the private sector. Investors partner with the government to provide funding for accelerator programs that power up award-winning inventions. An aspiring entrepreneur will, therefore, find Santiago highly suitable for pitching their tent in search of the otherwise readily available capital.

Beijing

Beijing in China has become China’s important tech zone where aspiring inventors get an opportunity to attract investors. Beijing, home to thousands of tech establishments, is also home to Asia’s technology revolution and regularly hosts thousands of entrepreneurs who showcase their creations in search for funding. The city is also home to aspiring investors, not only from China but also from Asia and other parts of the world including the US.

Roi's Tom Leydiker

Strategies to Yield the Highest ROI’s

Yielding high returns on investment is every business owner’s dream.  To get a good return on a business investment, the business owner must implement the right strategies. In addition to having a good business plan and implementing it effectively, business owners need to undertake certain practices and strategies to yield the highest return on investment as hereby outlined.

Hiring the Right Workers

Workforce in a business is one of the biggest resources that should be rightly utilized. The business owner must, therefore, hire the most talented and dedicated workers who share in the company or the business’s vision and mission. Investing in hiring the right persons qualified for different tasks within the business gives the business owner a good foundation upon which to pursue the realization of high return on investment.

Training Workers

Training workers on the specific tasks they need to undertake within the business gives the business owner the capacity to achieve the highest possible return on investment. The training should be customized to individual workers’ tasks and should be progressively done from time to time to equip their workers with essential competent skills.

Diversifying Investments

Irrespective of the area on investment that a business has ventured into, the business owner should come up with additional investments that offer quick and high returns on investments. Investment avenues such as the stock markets and dividend-paying stocks are an effective strategy that a business owner can utilize to maximize on return-on-investment. Proper research, however, should be conducted before making such an investment diversification move to avert potential losses.

Evaluating Risks

In businesses, risk-taking is an essential part and parcel of day-to-day operations. As a business owner, understanding the various risks that the business faces is an important strategy that helps in contingency planning. Risk evaluation gives the business owner the ability to minimize such risks that would otherwise minimize return on investment.

Giving Employees Benefits and Incentives

To maximize on the dedication and workforce resource utilization, business owners must think outside the box on ways they can utilize to motivate employees. Offering incentives and benefits is a great way of motivating workers to deliver optimal results for the business. Incentives and benefits such as health insurance covers, paid vacations, flexible workplace policies, and performance-based appraisal system helps motivate workers to work hard.

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